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22 July, 2020

Permanent Secretary assures MPs that, under DWP’s new safeguarding policy, a case conference will be held before a decision is made to stop a claimant’s benefit

Also giving evidence to Select Committee, Secretary of State says she is 'committing' to put minutes of the Serious Case Panel on gov.uk

22 July, 2020

DWP Minister confirms Department has no plans to extend the legacy benefit run-ons introduced today to tax credit claimants moving to universal credit

Minister also advises Work and Pensions Committee that increasing the generosity and scope of run-ons further is not an ‘appropriate’ step at the moment

22 July, 2020 Open access

Secretary of State confirms that DWP is not actively seeking to apply sanctions during coronavirus outbreak

Giving evidence to Select Committee, Dr Coffey says that if there are any sanctions applied at all, they will be very rare

22 July, 2020

Evidence looks ‘pretty clear’ that five week wait for universal credit has become a negative ‘life event’ that can cause rent arrears, Select Committee says

Warning comes after DWP advises Select Committee that arrears occur because of 'life events', like unemployment, and are then cleared over time rather than exacerbated by universal credit system

21 July, 2020

Government rejects SSAC’s recommendation for policy changes in housing support to enable non-resident parents to have their children stay overnight

Housing benefit is intended to meet housing costs of claimant and their household, and 'visiting children are not included', says Minister

21 July, 2020

National Fraud Initiative identifies £35 million of potential housing benefit overpayments in England

Biennial Cabinet Office report on data matching activities also shows a more than 40 per cent increase in identified housing benefit errors compared to previous two-year period

20 July, 2020 Open access

Minister confirms that a pilot for telephone work capability assessments was rolled out from 4 May 2020 where only limited capability for work-related activity recommendations were made

Written answer also highlights that around 60 per cent of sickness and disability assessments scheduled between 1 March and 30 May 2020 were completed

20 July, 2020 Open access

Response time for phone calls to universal credit has returned to pre-COVID levels, advises Minister

Written answer confirms that average response time is now under four minutes having peaked at almost 45 minutes at the end of March 2020

20 July, 2020

Claimant satisfaction with the DWP dropped by 5 per cent to 81 per cent between 2016/2017 and 2018/2019

DWP customer experience survey also finds that just 75 per cent of claimants contacted through their online account felt that DWP staff understood their circumstances

17 July, 2020

Permission granted for judicial review of DWP’s safeguarding policies

Family of claimant who died after the DWP cut his benefits without first checking his state of health will argue that policies are unlawful and create a significant risk of breaching human rights of vulnerable individuals

17 July, 2020

Ensuring that young people in Scotland who are entitled to DLA immediately prior to 16th birthday do not have to claim PIP until they are 18

New statutory instrument

17 July, 2020 Open access

Judicial College publishes interim guidance on good practice for remote hearings during coronavirus outbreak

Guidance sets out factors for judges to consider in deciding whether to proceed with a case remotely, and tips for ensuring that everyone can fully participate in remote hearings

16 July, 2020

Number of people on universal credit increases to more than 5.4m, according to new DWP statistics

New figures also highlight that 2.23 million were in the 'searching for work' conditionality group in June 2020

16 July, 2020

High Court claim issued on behalf of more than 300 claimants who lost their severe disability premium on migrating to universal credit

Claim issued after Work and Pensions Secretary fails to substantively respond to pre-action protocol letter

16 July, 2020

More than 250,000 households are affected by the two-child policy, according to new DWP statistics

New figures also highlight that just 4 per cent of those affected receive an exception to the policy

16 July, 2020 Open access

Claimant commitments reintroduced for new universal credit claimants in Northern Ireland

Department for Communities also says that it is restarting the recovery of benefit overpayments and reinstating previously agreed repayment arrangements

16 July, 2020

DWP to test longer term viability of staff combining working from home with working at the office

PCS Union confirms a number of 'back of house' and jobcentre locations will be involved in pilot exercise including those covering universal credit, legacy benefits and pensions

16 July, 2020 Open access

Number of people claiming unemployment-related benefits increased by more than half a million in May 2020

New DWP statistics show claimant count reached almost 2.7 million, more than 30 per cent higher than the previous month's total

15 July, 2020 Open access

DWP confirms that it is considering re-opening closed jobcentres to accommodate new work coaches

Universal Credit Senior Responsible Owner tells Work and Pensions Committee that Department is currently looking at one of the closed jobcentres 'to try and set up a demonstrator of how we'd do this'