DWP introduces new regional Senior Safeguarding Leader roles in response to coronavirus pandemic

Staff will be in place for three months and will add to existing resources, taking forward service design or policy issues raised by cases they deal with

The DWP has confirmed that it has introduced ten regional Senior Safeguarding Leader roles in response to the coronavirus (COVID-19) pandemic.

In a new Touchbase: Coronavirus Special, the DWP advises that the new roles have been introduced as part of its commitment to safeguarding claimants during the COVID-19 outbreak, and that -

'The roles will be in place for three months initially and will act as an escalation point when a solution cannot be found locally. They do not replace existing routes into DWP where there is concern about a customer.

As active members of multi-agency boards in their regions, they will work with partners to find resolutions for customers at risk and take forward any service design or policy issues.'

For more information, see Touchbase: Coronavirus Special - 15 May 2020 from gov.uk