15 May, 2020 Open access
15 May, 2020 Open access
Update to guidance for stakeholders and claimants
Universal credit claimants should now apply for new-style employment and support allowance (ESA) online or by phone instead of through their online account, according to updated DWP guidance.
In ‘New Style’ Employment and Support Allowance: detailed guide', the DWP confirms that -
You can apply for New Style ESA online. You’ll need:
- your National Insurance number
- your bank or building society account number and sort code (you can use a friend or family member’s account if you do not have one)
- your doctor’s name, address and telephone number
- details of your income if you’re working
- the date your Statutory Sick Pay ends if you’re claiming it
You must apply by phone if you’re an appointee applying on behalf of someone else.
NB - an update to the guidance on 20 April 2020 set out new eligibility conditions for people affected by coronavirus (COVID-19), and also stated that -
'If you’re not getting Universal Credit, you can apply for New Style ESA online.'
For more information, see ‘New Style’ Employment and Support Allowance: detailed guide from gov.uk
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