26 April, 2023
25 April, 2023
Government urges households who have received vouchers to redeem them by deadline of 30 June 2023
25 April, 2023
New civil justice statistics also highlight that, while eviction actions remain 84 per cent lower than pre-pandemic levels, they increased by 200 per cent during 2021/2022
18 April, 2023
New Code includes requirements for suppliers and their contractors to make at least 10 attempts to contact a consumer and carry out a site welfare visit before a prepayment meter is installed
14 April, 2023
Funding for advice and support delivered through community-based organisations expected to result in a combined total of at least 97,920 appointments over the year
31 March, 2023
First Minister confirms that up to £30 million will be provided next year through the Fuel Insecurity Fund, delivering direct emergency help to people struggling to pay their energy bills
28 March, 2023
22 March, 2023
Citizens Advice polling also finds that almost two-thirds of people had experienced harassment or intimidation, misrepresentation of bailiff powers, or threats to break into their property
16 March, 2023
Chief Executive also advises MPs that resumption of installations will only be possible in future where suppliers act in accordance with a new code of practice, which is expected to be in place by the end of March 2023
13 March, 2023
Union says that there should be a substantial increase in the debt advice levy, and its scope should be extended to other sectors to ensure that major contributors to household debt are paying their fair share
10 March, 2023
However, while welcoming guidance, Money Advice Trust urges regulator to go further by requiring lenders to offer longer-term forbearance where necessary
1 March, 2023
New report calls for the Treasury to fix 'broken IVA market' by bringing pre-IVA advice under Financial Conduct Authority regulation, in line with other debt advice
28 February, 2023
IVAs registered in the year exceed 85,000 for the first time, and now make up almost three-quarters of all individual insolvencies
27 February, 2023
Up to 900,000 households in Great Britain and 28,000 in Northern Ireland are now eligible to apply for the one-off payment
22 February, 2023
Guidance identifies increased risk of financial hardship caused by rising cost of living as a key issue for firms to consider
21 February, 2023
Energy regulator also orders British Gas to suspend prepayment meter installations and the remote switching of smart meters to prepayment mode, and makes agreement with all other suppliers to suspend these practices until 31 March 2023
21 February, 2023
20 February, 2023
Energy Security Secretary calls on suppliers to consider replacing traditional meters with smart meters so that customers receive payments automatically
17 February, 2023
In addition, confirming that magistrates rely on utility companies' statements under oath on whether vulnerability checks have been carried out, Magistrates Association questions whether those statements can now be relied upon
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