18 October, 2023
13 October, 2023
Responding to Ofgem's proposal to increase the energy price cap to help protect energy suppliers from high level of unrecoverable debt, Money Advice Trust says the government should step in instead
12 October, 2023
Drawn up by suppliers' trade body, Citizens Advice and Ofgem, new commitments include to proactively identify and support customers struggling to pay bills and provision of financial support such as debt write-offs and hardship funds
2 October, 2023
Applying across Great Britain, the DWP says this will allow the CMS to proceed quickly against parents who have failed to meet their obligations to pay child maintenance
27 September, 2023
Views sought on whether rising prices are exacerbating existing inequalities and what steps government and businesses could take in response
25 September, 2023
New report calls for package of targeted support for vulnerable groups, including payment of any unclaimed energy bills support from last year and working towards introducing a social tariff
22 September, 2023
13 September, 2023
Energy regulator also confirms that it is making the Code of Practice on involuntary installations mandatory
13 September, 2023
Acting Chief Executive calls for further action to tackle harmful practices in the insolvency market, including rules to ensure the provision of regulated debt advice before an IVA can be put in place
31 August, 2023
However, while MaPS acknowledges sector's response to call for evidence, it says that there will be challenges to increasing investment against a backdrop of high and increasing need for debt advice and pressures on public money
25 August, 2023
Money Advice Trust urges energy regulator to go further to support people with energy debts, including by encouraging suppliers to match customer bill payments or provide write-off options for those most in need
22 August, 2023
With those in care homes the least likely to have successfully accessed the Fund, Age UK calls for government to recommit the unused money to the scheme, and for the application process to be made more straightforward
14 August, 2023
We are Debt Advisers also say that funding levels set by MaPS are ‘woeful’ and need increasing, particularly given the demands that the sector faces and the pressures that advisers are under
14 August, 2023
Letter to Energy Ministers also calls for more targeted support through the Energy Bills Support Scheme for winter 2023/2024
7 August, 2023
Response to call for evidence acknowledges that the shortcomings in the current regime, as highlighted by stakeholders, need to be addressed
3 August, 2023
StepChange warns that those behind fraudulent online adverts that are followed up by 'warm callers' may be just as unscrupulous
26 July, 2023
FCA highlights importance of new Consumer Duty in light of survey which also found that vulnerable people were more likely to report that customer services did not help them at all
21 July, 2023
Change is another step in work to strengthen the DWP's powers and improve how the Child Maintenance Service supports children of separated parents, says Work and Pensions Minister
18 July, 2023
Responding to media reports over the weekend, the debt charity calls for the government to 'stick to its guns' and put customers who might be struggling during a cost of living crisis first
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