23 November, 2021
18 November, 2021
Responding to written statement from the Care Minister, Age UK says that announcement waters down Sir Andrew Dilnot's original proposal to save the government some money, but at the cost of protecting the finances of older home owners who are less affluent and need care for a long time
17 November, 2021
Asking the council to reconsider its assessment and re-examine its approach, Ombudsman highlights evidence that its decision was consistently tied to the fact that holidays are not mentioned as an eligible outcome in the Care Act
29 October, 2021
When choosing a provider, people encouraged to think strongly not just about the care itself, but also about how a provider deals with complaints should they arise
29 October, 2021
Case where woman became malnourished and was hospitalised twice 'is a prime example of the council simply not listening to people involved in the case', says Ombudsman
27 October, 2021
Spending Review 2021 says that funding will support councils to 'better sustain their local care market by moving towards a fairer cost for care'
25 October, 2021
21 October, 2021
As a result, care home resident’s family was left with a bill for £33,000 in care charges and a further £380 towards the cost of progressing a delayed payment agreement
15 October, 2021
New figures from the Office for National Statistics highlight that while less than 5 per cent of younger adults are self-funding, the proportion rises to more than half of those in homes providing care for older people
29 September, 2021
While Covid-19 has caused added pressures, Ombudsman adds that early findings suggest that these only served to exacerbate existing concerns, rather than create new ones
22 September, 2021
New inquiry will explore how human rights are being undermined, including the right to family life and the right not to be subject to inhuman and degrading treatment
9 September, 2021
Care home's failure to respond to recommendations from two investigations is 'disappointing to say the least', says Ombudsman
8 September, 2021
New survey of Social Services Directors also shows a sharp rise in number of people waiting more than six months for a care assessment
7 September, 2021
Costs of the plan will be met by a UK-wide 1.25 per cent 'health and social care levy' paid by working adults, including those working above state pension age
19 August, 2021
Cases dating back to 2017 will be reviewed if further complaints received that top-up fees were charged without a genuine offer of affordable alternative placements
9 August, 2021
Proposals represent 'biggest public sector reform since the creation of the NHS', says Minister
6 August, 2021
Case is a stark reminder of what can go wrong when people move from self-funded to council-funded care, says Ombudsman
28 July, 2021
2020/2021 annual review highlights ‘widening cracks’ in local authority systems for handling complaints
19 July, 2021
Commission to look at whether social care decisions can be meaningfully challenged if they fall short, and if existing ways to do so are accessible and effective
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