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6 November, 2020 Open access

Government’s coronavirus response needs increased focus on care provision in the home and support for family carers as we enter winter months

Directors of Adult Social Services call for discrete new winter funding, including £1.2 billion for family carer breaks

5 November, 2020

More than two-fifths of unpaid carers in Wales are unaware they are entitled to a Carers Needs Assessment

New research finds that only 15 per cent of carers had received an assessment in the year up to March 2020

22 October, 2020

Health and Social Care Committee warns that doing nothing to fix social care funding crisis is ‘no longer an option’

However, while calling for £7bn annual increase in funding as a starting point, MPs say that full cost of adequate funding is likely to run to tens of billions of pounds

22 October, 2020

Council criticised for not including visually impaired man’s need for support to access the community as part of his care plan

Ombudsman highlights that, where there is an identified support need, there is a legal right to have help provided

20 October, 2020 Open access

Welsh Government launches Carers Support Fund to provide grants of up to £300 to help unpaid carers cope with extra costs of COVID-19

Open until 31 March 2021, the £1m funding also marks the launch of a public consultation on a new Carers' National Plan for Wales

16 October, 2020 Open access

COVID-19 is magnifying social care inequalities and risks turning ‘fault lines into chasms’

Pandemic has exposed and exacerbated existing funding and staffing problems despite short-term interventions during the outbreak, says Care Quality Commission

15 October, 2020

Ombudsman finds London Council at fault for multiple failings in its Blue Badge assessment processes

Fault found in refusal decisions based on incomplete evidence of walking ability, and a failure to allow repeat applications after new rules for 'hidden disabilities' were introduced

8 October, 2020

More than £1 million of care home charges to be refunded to around 160 self-funding residents following Competition and Markets Authority investigation

Majority of residents affected will be due compensation of as much as £300 per week on account of unfair charges linked to receipt of NHS Continuing Healthcare funding

8 October, 2020

Ombudsman issues new guidance to local authorities in England on effective complaint handling

Guide offers 'practical, real-world advice and guidance' on running a complaints system to ensure it supports complainants and helps improve services

8 October, 2020

Ombudsman recommends council pays £500 compensation to disabled woman for distress caused by its mishandling of her student council tax exemption application

Investigation concludes Calderdale Council caused injustice through ‘constant and often wrong demands’ that increased anxiety and made autistic claimant ill

7 October, 2020 Open access

Scottish Government confirms that it intends to suspend provisions of Coronavirus Act that allow for easement of local authority duties to assess care and support needs

Survey of the extent of the operation of the powers at a local level has demonstrated that few councils have needed to use the powers, says Cabinet Secretary

6 October, 2020 Open access

Welsh Government launches consultation on whether to maintain or suspend Coronavirus Act easement of duties to assess and meet needs for care and support

Views sought by 2 November 2020 following last week's House of Commons vote in favour of retaining the time-limited easement

1 October, 2020 Open access

Secretary of State confirms government intends to renew provision for easement of local authority duties to assess and meet care needs

House of Commons votes in favour of renewing temporary provisions within the Coronavirus Act 2020 by 330 votes to 24

25 September, 2020 Open access

Women and Equalities Committee accepts that suspension of Care Act duties to assess and meet care needs under Coronavirus Act may need to remain in place over the winter period

However, Committee also urges the government to suspend the easement immediately should it become clear that a second peak of the virus has been avoided

24 September, 2020

Ombudsman finds council acted in contravention of the Care Act by routinely telling people it would not fund support to ‘maintain a habitable home’

Investigation concludes that Hertfordshire County Council appeared to have decided that some needs were more important than others, contrary to the Care Act which places equal importance on all eligible needs

23 September, 2020 Open access

More than 60 disability rights organisations call for government to restore protection of disabled people’s rights eroded by the Coronavirus Act 2020

Open statement asks government to withdraw sections of the Act that give powers to central and local government to reduce protection of rights to care, education and mental health support

16 September, 2020

Ombudsman calls on government to use planned social care reforms to ensure providers advise people how to complain

Lack of complaints, particularly in the independent sector, means opportunities to improve adult care services are being lost

7 September, 2020

Social care should be a universal service free at the point of use, says TUC

Highlighting that average social care spending per head of population in England is 8 per cent lower than it was in 2010, TUC sets out plan for how a full funding settlement could work

3 September, 2020

Ombudsman finds council at fault for failing to consider couple’s need to be together when the woman was moved to a care home

Recommending the council apologises and pays compensation to the couple's family, Ombudsman says 'little regard was paid to the couple’s dignity or basic Human Rights'