29 October, 2021
27 October, 2021
Spending Review 2021 says that funding will support councils to 'better sustain their local care market by moving towards a fairer cost for care'
25 October, 2021
Responding to new report from the Care Quality Commission, Age UK says that its findings 'shout out the clearest possible warning'
21 October, 2021
As a result, care home resident’s family was left with a bill for £33,000 in care charges and a further £380 towards the cost of progressing a delayed payment agreement
15 October, 2021
New figures from the Office for National Statistics highlight that while less than 5 per cent of younger adults are self-funding, the proportion rises to more than half of those in homes providing care for older people
29 September, 2021
While Covid-19 has caused added pressures, Ombudsman adds that early findings suggest that these only served to exacerbate existing concerns, rather than create new ones
22 September, 2021
9 September, 2021
Care home's failure to respond to recommendations from two investigations is 'disappointing to say the least', says Ombudsman
8 September, 2021
New survey of Social Services Directors also shows a sharp rise in number of people waiting more than six months for a care assessment
7 September, 2021
Costs of the plan will be met by a UK-wide 1.25 per cent 'health and social care levy' paid by working adults, including those working above state pension age
19 August, 2021
Cases dating back to 2017 will be reviewed if further complaints received that top-up fees were charged without a genuine offer of affordable alternative placements
9 August, 2021
Proposals represent 'biggest public sector reform since the creation of the NHS', says Minister
6 August, 2021
Case is a stark reminder of what can go wrong when people move from self-funded to council-funded care, says Ombudsman
28 July, 2021
2020/2021 annual review highlights ‘widening cracks’ in local authority systems for handling complaints
19 July, 2021
Commission to look at whether social care decisions can be meaningfully challenged if they fall short, and if existing ways to do so are accessible and effective
16 July, 2021 Open access
16 July, 2021 Open access
15 July, 2021
Blanket policy meant some people in the Bexley area were paying over the odds, and more than the costs incurred by the council
15 July, 2021
Failings identified in Lincolnshire County Council funding processes four years ago in respect of complainant’s father were repeated when mother went into residential care
Our webtools: