8 November, 2022
8 November, 2022
Views sought from social landlord complaint handlers in light of the fact that the majority of upheld investigations in 2021/2022 involved poor record keeping
1 November, 2022
Landlord ordered to pay almost £3,000 compensation after repeatedly failing to fulfil promises to support resident while she waited for repairs
1 November, 2022
Charter prescribes standards and outcomes that social housing tenants can expect from landlords, and provides basis for Scottish Housing Regulator to assess landlords' performance
31 October, 2022
While government advises that more than 99 per cent of eligible households in England have received the payment, change made to help councils support 'hard to reach' households
31 October, 2022
Joining the call for action, Crisis Chief Executive highlights that while the rising cost of living has made things worse, this is a 'crisis that has been burning away for years'
31 October, 2022
28 October, 2022
With more than three years having passed since the government promised to introduce reforms, private renters can’t wait any longer, says Renters’ Reform Coalition
28 October, 2022
New legislation includes provisions to temporarily freeze rents and prevent eviction action being enforced
28 October, 2022
28 October, 2022
Senior President of Tribunals issues Practice Statement authorising legal officers to make all decisions that a judge may make, save for those which are 'substantive final decisions'
27 October, 2022
Select Committee calls on government to 'get a grip' on the vast sums it is paying out without effective oversight
27 October, 2022
Updated government figures highlight that an additional 20,000 people have arrived under the scheme since early August 2022
25 October, 2022
New statutory instruments issued in Wales
24 October, 2022
New report on noise complaints also recommends a proactive good neighbourhood management policy, distinct from ASB policies, to improve social landlords' handling of complaints
21 October, 2022
While Scotland is seeing a declining trend in repeat homelessness and the number of people sleeping rough, Cabinet Secretary says that efforts still need to be 'stepped up' in other areas, in particular in reducing use of temporary accommodation
20 October, 2022
Ombudsman also instigates wider investigation into Catalyst Housing Limited's complaint handling in light of other cases raising similar issues
20 October, 2022
13 October, 2022
Onward Homes ordered to pay compensation of £2,175 and consider moving the resident, or offering a rent reduction, until the windows are replaced if the property is found to be uninhabitable
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