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Forum Home  →  Discussion  →  Decision making and appeals  →  Thread

Track my appeal

roecab
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Welfare benefits supervisor - Roehampton CAB

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Total Posts: 484

Joined: 17 June 2010

Hi

Might just be me, but not been able to access track my appeal for several appeals, it fails when get to the enter the postcode when appealed section, usually enter the clients postcode, on these occasions it is rejected, so used our organisation postcode, and not accepted.

What is also odd is that it says if you need to discuss this contact us, with a hyperlink that then does not work i.e. it does not open anything, even when right clicking the link and selecting open?

Any ideas/hints would be much appreciated.

Helen Rogers
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Welfare rights officer - Stockport MBC

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Total Posts: 248

Joined: 17 June 2010

I’ve had this a few times, but it’s always worked when I’ve tried again a day or two later.

Scott
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Welfare benefits advisor - Leeds City Council

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Joined: 16 June 2010

We used to get a lot of these but it has been much better this last year.  When we do get a link that doesn’t work we email HMCTS via the contactsscs email address and they normally refresh the link pretty quickly

roecab
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Welfare benefits supervisor - Roehampton CAB

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Total Posts: 484

Joined: 17 June 2010

Helen/Scott

Thank you both, that is useful to know and that it is not just me!

Cheers