Access Social Care and Carers UK team up with new online resource

Access Social Care and Carers UK have teamed up to provide unpaid carers in England with a new specialist online resource dedicated to supporting them to activate their own rights as a carer.

To meet growing demand for free legal information, the award-winning online solution, AccessAva, has been developed by Access Social Care to provide 24/7 independent legal support and guidance to people across England. It helps adults, families and carers who need health and social care support by offering legal information, guidance or a letter to help resolve social care problems (written and reviewed by lawyers), and prioritises a person-centred approach, takes the user through their situation and uses AI technology to learn from chatbot conversations.

The new resource provides specific guidance on carers’ rights including accessing a carer’s assessment, alternative support when care cannot be provided and ending a caring role.

More info:
https://www.carersuk.org/press-releases/accessava-online-rights-resource
https://carersuk.accesscharity.org.uk