Termination of Third Party Deductions

I have received the following message from our Partnership Manager ( Devon & Cornwall ) regarding Third Party Deductions ( It also applies to Council Tax )

” When moving to UC from legacy claims,  Third Party Deductions(TPD’s) end automatically when their legacy claim is closed.

Customers and suppliers are both notified deductions have ended.

When the notification is received customers should contact their suppliers to discuss their debt and the options to repay the debt.

If TPDs remain appropriate, suppliers should then make a new request for deductions through Universal Credit.
Suppliers should do this by completing and emailing the relevant form for their organisation that was provided in their Creditor Pack to the email address contained in their pack.

If a customer contacts DWP directly to request TPDs are restarted as part of the migration onto UC, they will be advised to contact their supplier to request deductions begin.”