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Forum Home  →  Discussion  →  Universal credit administration  →  Thread

(A) UC claimant(s) on the move

Peter Turville
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Welfare rights worker - Oxford Community Work Agency

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At the local Jobcentre stakeholders meeting JCP report that a UC claimant has moved into this area from one of the pilot areas. S/he is not our client. I wonder how JCP/the claimant will cope with any admin and other difficulties being outside a pilot area may generate?

Gareth Morgan
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CEO, Ferret, Cardiff

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Do they have to wear an armband?

Peter Turville
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Gareth Morgan - 19 March 2014 02:39 PM

Do they have to wear an armband?

and be paraded before the media as the prime example of all that welfare reform can achieve.

HB Anorak
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Someone told me about a claimant who moved out of his parents’ home in a pilot area. Reported his change of circa to local DWP, asked about housing element. They sent him to the Council to claim HB.

Jon Blackwell
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HB Anorak - 21 March 2014 08:59 PM

Someone told me about a claimant who moved out of his parents’ home in a pilot area. Reported his change of circa to local DWP, asked about housing element. They sent him to the Council to claim HB.

That’s useless, isn’t it? (Unless he was moving into exempt accom?)

HB Anorak
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Nope - bog standard private tenant.

[ Edited: 24 Mar 2014 at 08:54 am by Ros ]
Jon Blackwell
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So what are DWP expecting the LA to do - just pretend they’ve never read Reg 15(2)(b) UC(TP) Regs 2013 ? 

Or have DWP decided he’s somehow no longer entitled to UC?

HB Anorak
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The Council sent him back - don’t know what happened after that.  But it does appear to indicate (not surprisingly) that the process of adding the housing element cannot be activated without clerical intervention: he was making enquiries with human officers rather than logging in to update his account.  And if the human officer you contact doesn’t know what to do with a stray UC claimant, things grind to a halt

Gareth Morgan
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When a Universal Credit claimant moves to a non-Universal Credit area there’s meant to be a clerical process pack sent to their new JCP office and a notification sent to the LA to make sure they don’t pay HB.

hbinfopeter
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From Hbinfo newsletter earlier this month:

Despite assurances by Ministers that it is “all going well” a tongue in cheek post by a local authority member this week put the position on the ground into reality:

“We’ve just got our first UC claimant. Moved from one of the pilot areas where he was a non-dependant to a joint tenancy in our area. His joint tenant can claim HB, but he can’t. Went to the local DWP office to enquire about his housing costs and they sent him to the Council…. “Universal what, mate?”

Andrew Dutton
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Is there any more information available about what happens when a UC claimant moves to a non-UC area? I’d like to be ready; what’s more I’d like JC+ to be ready too….

Peter Turville
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Andrew Dutton - 08 May 2014 01:22 PM

Is there any more information available about what happens when a UC claimant moves to a non-UC area? I’d like to be ready; what’s more I’d like JC+ to be ready too….

Andrew, all you need to do is believe it will happen, all JCP have to do is believe it will happen - IDS believes it will happen! Sorry not the most helpful of post but couldn’t resist!

Andrew Dutton
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It’s how horribly right you are that worries me!

Andrew Dutton
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They seek it here, they seek it there,
They seek that UC everywhere;
It’s rolling out, or so they say,
But when you look – it fades away!
Not unlike a pall of smoke:
Or did I say appalling joke?

I’m non-dependant – but ascendant
They’ve offered me a tenancy;
But when I go to see UC
They send me off to claim HB!
The claimant’s right to be confused
When JC Plus are all bemused.

This simple system, how they fudge it:
But it’s ON TIME and WITHIN BUDGET!

(with apologies to all poets, ever)

1964
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Deputy Manager, Reading Community Welfare Rights Unit

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Class!!

Give that man a medal.

Gareth Morgan
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CEO, Ferret, Cardiff

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1964 - 14 May 2014 08:55 AM

Class!!

Give that man a medal.

Agreed.