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Adult Disability Assessments
As a WRO working in Glasgow I have no experience of new claim assessments for ADP. Can i ask if anyone who has could post on how they are doing it. Since no private sector assessment is allowed what are they doing?
They confusingly sometimes refer to assessments as consultations, so using that keyword might help in your search for info.
https://www.socialsecurity.gov.scot/guidance-resources/guidance/decision-making-guide (more guidance)
I suppose my real issue with Consultations, is that the consultants are meant to be employees of Social Security Scotland, so I assume they have a bank of suitably qualified persons to do this work. I was wondering if people have any real world experience of service users being subject to consultations so far.
No personal experience yet, however at stakeholder sessions, they advise that where a consultation is required, the person carrying out the consultation will be “matched” to the persons condition.
For example someone with mental health issues will be assessed by a consultant who specializes in mental health.
I’m outside all of this but fascinated to learn how this works in practice. How do you match if someone is under 3 different consultants say for sensory loss, physical disability and chronic illness. Who is the match then?
I’m outside all of this but fascinated to learn how this works in practice. How do you match if someone is under 3 different consultants say for sensory loss, physical disability and chronic illness. Who is the match then?
Yes very good point Mike.
I’m outside all of this but fascinated to learn how this works in practice. How do you match if someone is under 3 different consultants say for sensory loss, physical disability and chronic illness. Who is the match then?
As I understand it they will have one primary consultant and the case manager will consult with other professionals as needed.
From the one CDP claim form I’ve seen - which the client had filled over the phone with a SSS rep (i.e. prior to consult stage) they had gathered enough info at that stage to make a decision. If that turns out to be the norm I’d be tempted to advise people to claim by phone, rather than fill the paper or online form. A copy of the filled form gets posted out to the client.
There is of course the advocacy route from Voiceability here too, which may well be as good as having a junior CAB etc. volunteer help, though I haven’t had a chance to test this yet.
I’d like to see what training the frontline SSS staff are getting in terms of asking good questions when filling the forms.