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Forum Home  →  Discussion  →  Disability benefits  →  Thread

Adult Disability Assessments

lost in Granite
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Training and Appeals team, glasgow city council welfare rights

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As a WRO working in Glasgow I have no experience of new claim assessments for ADP.  Can i ask if anyone who has could post on how they are doing it.  Since no private sector assessment is allowed what are they doing?

Va1der
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Welfare Rights Officer with SWAMP Glasgow

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They confusingly sometimes refer to assessments as consultations, so using that keyword might help in your search for info.

https://www.socialsecurity.gov.scot/asset-storage/production/downloads/Consultations-for-Adult-Disability-Payment.pdf

https://www.socialsecurity.gov.scot/guidance-resources/guidance/decision-making-guide (more guidance)

lost in Granite
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Training and Appeals team, glasgow city council welfare rights

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I suppose my real issue with Consultations, is that the consultants are meant to be employees of Social Security Scotland, so I assume they have a bank of suitably qualified persons to do this work. I was wondering if people have any real world experience of service users being subject to consultations so far.

 

CalMcM
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Financial Inclusion Team, East Ayrshire Council

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No personal experience yet, however at stakeholder sessions, they advise that where a consultation is required, the person carrying out the consultation will be “matched” to the persons condition.

For example someone with mental health issues will be assessed by a consultant who specializes in mental health.

Mike Hughes
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I’m outside all of this but fascinated to learn how this works in practice. How do you match if someone is under 3 different consultants say for sensory loss, physical disability and chronic illness. Who is the match then?

Paul_Treloar_AgeUK
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Information and advice resources - Age UK

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Mike Hughes - 15 June 2022 11:43 AM

I’m outside all of this but fascinated to learn how this works in practice. How do you match if someone is under 3 different consultants say for sensory loss, physical disability and chronic illness. Who is the match then?

Yes very good point Mike.

Va1der
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Welfare Rights Officer with SWAMP Glasgow

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Mike Hughes - 15 June 2022 11:43 AM

I’m outside all of this but fascinated to learn how this works in practice. How do you match if someone is under 3 different consultants say for sensory loss, physical disability and chronic illness. Who is the match then?

As I understand it they will have one primary consultant and the case manager will consult with other professionals as needed.

From the one CDP claim form I’ve seen - which the client had filled over the phone with a SSS rep (i.e. prior to consult stage) they had gathered enough info at that stage to make a decision. If that turns out to be the norm I’d be tempted to advise people to claim by phone, rather than fill the paper or online form. A copy of the filled form gets posted out to the client.
There is of course the advocacy route from Voiceability here too, which may well be as good as having a junior CAB etc. volunteer help, though I haven’t had a chance to test this yet.

I’d like to see what training the frontline SSS staff are getting in terms of asking good questions when filling the forms.