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Universal credit N.I. crdits only
Good morning
I am struggling to find the answer to the question.
I have a client who was advised to claim new style ESA due to having a pension. It was considered that this was the best path for them.
The client then tried to claim but the DWP/UC advised that they would be unlikely to be successful so the client ought to claim UC instead.
The client went to the local jobcentre with the same question and was told to make a claim for UC. the client is not going to qualify for any monitory gain from this and as per JSA etc was wanting a credits claim.
Can this happen or is it a case of if you don’t qualify for money from UC even 1p your claim is closed.
I cant find anything or any regulations.
If on the other hand the client asks for the claim to be scrapped and not processed and re applies for new style ESA and is refused then they could challenge.
UC can be so complicated sometimes.
I hope someone can help or point me in the right direction
thank you
best wishes and a merry Christmas
Nigel