Forum Home → Discussion → Income support, JSA and tax credits → Thread
Sanctions and claim closure
We all know about Jobcentre Plus sanctions however i have a question regarding procedure.
Apologies if this has been raised before.
I am noticing that many of my sanctioned clients are actually having their claim closed as well as sanctioned. They are having to make new claims (with the 3 day waiting thing) as the old claim has been arbitrarily closed without their agreement.
I didnt think that a lowly Jobcentre Plus JSA adviser had the power or authority to decide to close a claim by themselves. I thought the claimant had to consent to closing claims for JSA.
Its getting to the point where i am looking at going down the complaint route, but i need to know what guidance or regs i can use (if there are any)to support my argument that they cant just close claims when they feel like it to meet some damned target.
Thanks in advance, as always