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Forum Home  →  Discussion  →  Universal credit administration  →  Thread

claimant commitment timetable - which offices, when?

clive
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Newcastle Council Welfare Rights

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Total Posts: 122

Joined: 22 June 2010

Hello
claimant commitment will be rolled out to 100 JC offices per month.
Does anyone know which offices and when it will be introduced?
thank you

Andrew Dutton
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Welfare rights service - Derbyshire County Council

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Joined: 12 October 2012

I wrote to DWP on this matter and received a phone call from a really nice person, but the essence of the reply was that I should ask my local JC+ on a ‘liaison’ basis. Trans: they don’t know yet(?) But the CC is for new JSA claimants only, there are no plans to extend to existing claims and no plans to extend to IS or ESA.

What the real point of it is remains a tad obscure too…..

clive
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Newcastle Council Welfare Rights

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Total Posts: 122

Joined: 22 June 2010

Hi
Yes, it seems the best way to find out for your area is from your local/regional liaison JC+ contact. So i have just found out the proposed timetable for Newcastle Jobcentres:

Newcastle East - 1st December 2013
Newcastle West - 1st January 2014
Newcastle City - 1st March 2014

These dates may be subject to change.  Also, the Claimant Commitment will only apply to claimants making a new claim and those returning from the Work Programme.  There are no current plans to apply it to current claimants.