Hello, I hope someone can assist.
A client of mine recently asked for backdated HB to be paid to her, this was for a period of 6 weeks between 19/09/05 and 31/10/05. At this time her partner had left the accommodation and had been the HB claimant. He left and my client put in an application, this was received by the council on 14/10/05. Her ex-partner is currently paying back an overpayment, my client wishes to apply for a backdate for this period. Though the council agreed that she had 'good cause' for making a late claim they did not agree to pay because it was over the 52 week period.
My client had not been aware that overpayments were being taken from her ex-partner and had not pursued the matter at the time as she was mentally ill and incapable of managing her own affairs (she has a doctor letter to prove this).
I have been advised that it is very difficult to win an appeal against a decision to award a backdate of HB, despite there being a strong case. I would be grateful if anyone could share their thoughts on this, particularly if someone has had any recent cases that are similar. Would it be better for my client to claim compensation or complain to an Ombudsman?
Again, any assistance you can offer will be greatly appreciated.
Sarah
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