With the help of various organisations' websites and mailing lists, I am compiling a "top ten" list of suggestions from advisers and benefit administrators for improving HB and/ or CTB administration. Each person responding can send me up to three suggestions, in order of priority, to gfimister@blueyonder.co.uk

Closing date is 1 September. Results will be publicised and submitted to Ministers. For full details, go to http://www.rightsnet.org.uk/pdfs/top_ten_project_march_2005.doc

Many thanks in advance for your input.

Geoff Fimister.

Geoff has sent us a copy of the results of his top-ten project (designed to identify proposals for improving the administration of HB/CTB), which have also been sent to Work and Pensions Minister, James Plaskitt, and the DWP .......

http://www.rightsnet.org.uk/pdfs/top_ten_project_feb_2006.doc