The rules for overpayments in HB/CTB cases are different to those rules for other Social Security Benefits, such as Income Support. Although the CD you mention (which was subsequently heard in the Court of Appeal) is useful in looking at disclosure, it probably won't help you much in any case for HB/CTB. But, if anything, it will fortify the the DWP's position in respect of any IS overpayment.
For HB/CTB, the rule is (relatively) simple. If there is no official error (by the LA, DWP, HMRC), then the overpayment is recoverable irrespective of any other consideration. The issue of actual recovery of a recoverable overpayment is a separate, non-appealable, matter. The LA has discretion as to whether to recover, but it will be rare for recovery not to be sought in a case such as yours.
Even if there was an official error, the overpayment is still recoverable unless your client can show that:
1) she did not contribute to the mistake, AND 2) she could not reasonably have been expected to realise she was being overpaid (at either the time of the payment(s) / award, or any notice relating to the payments / awards).
Based on the info given by you, the ONLY possiblity (and this is slim pickings) of an official error would be if you could show the claim form didn't ask for a particular piece of information. Even then, the case as a whole would still depend on the facts and merits and whether a claim form can cater for every single possibility.
I'm not optimistic for your client.
Regards
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