To flesh out what Derek has started....
By June 2004, benefit periods had been abolished. Therefore, a change of address was simply a change of circs. Any benefit paid for the period in dispute can only have been overpaid if the "old" rent was higher than the new rent. The issue of any overpayment is not address specific - it is entitlement specific.
Even if, for some weird reason, there is/was no "claim" for the period in question, the LA still have to take into account underlying entitlement.
Assuming there is not more to this case, the LA has no legal basis for treating the "old" address as being overpaid and then refusing to pay anything for the "new" address. As stated above, it is simply change of circs.
If not already done, request a statement of reasons (no time limit for this) - specifically request the LA to explain the legal basis of their action. In any case, submit an appeal (hopefully your client is still within time).
Regards
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