Unfortunately, it sounds very much as if the LA's advice is correct.
If it is HB on two homes, HBR 7(6)(e) applies. That allows 4 weeks max and then only if the delay is specifically due to disabled adaptations. In this case, the delay appears to be for other reasons (i.e. health set-backs);
If it is HB on one home, HBR 7(8) applies. Again, there is a limit of 4 weeks.
Both provisions require that the clmt must have already moved in before HB can be awarded.
The only possiblity would be if furniture has been moved in (& the clmt still doesn't have an interest in a previous dwelling as a dwelling). Depending on the amount of furniture moved in, it *may* be possible to argue that occupancy has taken place (see R(H) 09/05 - aka CH/2957/2004). But, unless furniture is more than minimal, even this argument is unlikely to succeed.
Regards
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