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WCA Sch 9 Mental Health
I definitely think it’s worth complaining to the WCA provider. Complaints are taken seriously (maybe because they are part of their contractual reporting mechanisms?!) The DWP are parroting the HCA report and will argue that they relied on the HCA, but the assessment provider should take responsibility for this. It’s also good to share, as part of the complaint, that this assessment was overturned at tribunal.
That’s absolutely dreadful, I would definitely complain if your client agrees.
You should always take suicidal ideation seriously, I thought we’d moved far beyond these notions of thinking the fact that someone might not actually have acted on their feelings doesn’t mean those thoughts shouldn’t be taken seriously and support offered to them. You only need to get it right once and that’s it.