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DHP wanting names and addresses of other tenants before issuing payment
Hi
I’m due to see a client on Friday and haven’t come across this before in relation to DHP’s.
They’ve applied for a DHP and they’ve reecived this:
“the following is needed before a Discretionary Housing Payment can be made. This is due to the conflict information shown on your Sub lease and our Council Tax records.
The named parties Mr X & Mrs X on the provided Sub lease agreement differs to the named parties on our records. The named people are not registered or shown to have liability for Council Tax at the address stated on the Subletting agreement.
Please provide evidence to confirm Mr X & Mrs X have a liability to pay Council Tax. This is due to you stating during our telephone conversation yesterday, that you are not liable for Council Tax and that it is included in your rent.
The evidence could be a signed declaration from your landlord confirming that you are not liable to pay Council Tax and stating who is liable to pay Council Tax at X address.
The client is very anxious as she doesn’t want to ask her landlord as she is currently not working due to ill health and needs the DHP to pay the rent.
What would you advise?