Forum Home → Discussion → Universal credit administration → Thread
Universal Credit Programme Board papers
Another tranche of UC Programme Board papers - including meeting minutes and updates from senior leadership team relating to period from October 2018 to March 2019 - have been added to the House of Commons Library. Full list on the accompanying letter.
Board papers were last published back in September 2019 I think, from looking back in the forum.
Not looked through all 58 docs, but a flavour of what is in there includes….
‘‘The UC SRO noted that not surprisingly those who oppose UC focus on the groups that are hardest to help, but these are not typical of the majority of people using the service. Criticisms are based on the experiences of a minority of vulnerable people. A course correction will be carried out to help such claimants, but fundamentally UC is about changing the way benefits are claimed and encouraging people to come off benefits through work.’
....and on flexibility in the claims process ...
‘The Chief Executive LB Islington stated that people with learning disabilities found completing the online form to make a claim for UC highly stressful, and suggested that perhaps such people could manually complete a printed off version discussing the Channel 4 programme on UC claimants (Skint Britain)...
The UC Operations DG…. noted that the Complex Needs Steering Group looks into issues like these, and said he would take an action to look into alternative access and bring the outcome back as a below the line paper. The UC SRO stated that there is no such thing as a UC form which can be printed off for completion as the application tailors itself according to what is input, as it is being completed.’ (from 21 Feb 19 meeting).