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reporting to CTB and HB?
i have a client who moved her partner into property last year. she notified council tax of the change by phone and her bill was amended to cancel the 25% single adult discount shortly afterwards
she maintains that she also notified HB office at the same time by writing of the change in circs, but HB claim not to have received any letter and have now issued an overpayment. as her council tax liability changed, she presumed that the council benefit offices were in full awareness and everything had been taken care of HB wise as well
my question is; when a change is reported to HB they notify CTB, does the reverse occur? is a report in change of circs to CTB also a report to HB at the same time, or does it have to be 2 seperate actions?
many thanks