Sorry folks, but I'm with Jim on this one and I think this is a worrying trend for welfare workers to be taking.
We all know that it is the disabled person that has to be working because a) it says it in the guidance (I'll accept the usual criticism of that statement); AND (for the avoidance of doubt), b) it says it in the notes accompanying the claim form; AND the widely publicised policy intention was that the disability element of WTC was intended to replace Disability Working Allowance - hence the benefit and disability conditions being virtually identical.
I don't have a problem with taking advantage of the ignorance of a government dept, where it's lawful; but it seems to me that this is beyond borderline and your advice agencies might find themselves with a problem. Consider this scenario:
Supposing you say, "well, we know it's supposed to say that, but because the law is just a tincy bit ambiguous - we think you should get £x'000's pounds."?
Then a commissioner considers this issue and says "this is nonsense argument, you should know better, go away!"?
Then the IR seeks to recover those overpayments which, as you know, carry no right of appeal, and you say "but this is official error!!".
Then, and here's the crunch point; what are you going to say if the IR then say a) "no it's not - you advised the customer to claim it", and/or b) "we don't care, pay up anyway"?
The claimant is left with a whopping recoverable overpayment with no basis to prevent recovery except the goodwill of HMRC. They may be left suffering hardship, etc... which would have been prevented had the claimant’s adviser taken a reasonable and balanced view of the law.
Isn't there a possibility that this could simply create no-win-no-fee work for solicitors?
I know I'm going to incur some serious wrath for this posting (and it wouldn't be the first time I've posted up with this issue) but I believe that in WR we have to draw a limit how far we go. OK, the law is the law, and sometimes it is unclear and needs clarification or completely unfair and needs challenging. But we must recognise that there is a point where such challenges just become a bit daft. This type of challenge can, and does, give WR a bad name. It breeds the opinion that we're out to "get as much as we can - whatever!!" and, in my opinion this in turn helps to breed the adversarial attitude between WR and the official departments which can prevent us from making a real difference to those clients who are genuinely suffering at the hands of the law. It also lowers us to the same level as the DWP who seem to apply exactly the same thinking, only in the opposite direction, i.e. “give them as little as we can”…
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