We recall in the dim and distant past that the Local Government Ombudsman has commented on the duty of social work staff to identify welfare rights advice needs - can anyone direct us to the reference or send us a copy of the decisions?


Thank you.

The reference you want is complaint 93/A/3738.

East Sussex Council failure of visual impairment officer to advise on
welfare benefits. Council to compensate by full amount of unclaimed benefit.

I have a summary from Journal of Social and Welfare and Family Law that I can fax if anyone wants it.

Hi Chris

I'd love a copy. Fax No 0151-934-3675.

Regards
Paul

Thank you very much a copy would be appreciated. My fax number is: 01204 337307. Thank you.

Got the fax. Thanks Chris.

Hi Paddy. Also 'Fairer Charging' legislation requires social services authorities to provide advice about benefits.

Thank you for sending me the copy. It will prove most useful.

Is it possible to put it on site please as I'm sure we've all come across this on much more than one occasion

Thanks
Sue

hi chris,

if you are able to send a copy of complaint 93/A/3738 to us, either by email to rightsnet@lasa.org.uk or by fax to 0207 247 9924, we will upload and publish it to rightsnet.

thanks a lot,

ken

Further to the point made by jimmckenny, the DoH Fairer charging policies for home care and other non-residential social services practice guidance is available here.