i also agree there is a question mark over the meaning of arrears - one would hope the system does not build in an incentive to delay processing to increase the amount recovered.
the key words in circ A4 2006, imo are 'allowing LAs discretion...'
it is difficult to see how discretion has been exercised well if the decision results a £500 debt to the housing department which the claimant cannot afford to pay in a lump sum, and facing court proceedings for the possession of her home most definitely is not a reduction of stress on the claimant. there are provisions in the regulations intended to take account of the fact that people on benefits are rarely in a position to pay large lump sums, so there is guidance in the legislation itself, to inform the exercise of discretion.
the mention of reduction in administration costs is interesting, because here we see that the decision of one council department results in a debt for the claimant to another council department, requiring administrative actions in the latter department threatening or referring for court proceedings to seek possession, and the claimant has to seek legal advice, maybe funded under legal help contract...dcarlin now has to write to the benefit service to try to sort out the mess, tieing up more LA admin resources, and maybe he can't persuade the LA to see sense and he has to defend against the possession hearing, so there's all those court staff, and whatever happens, the same thing can happen again with somebody else over and over...
its one hell of a gravy train at who's expense exactly? and so unnecessary...the legislation wasn't conceived without policy intentions...reinventing the wheel, only making it square this time...you can see how the scrap value of a tu'penny piece is more than its face value...
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