My client was sent a letter on 4 October, referring to a claim recieved on 18 September.

It says that because client didn't provide requested info he is not entitled.

This concerns me because the gap between reciept of claim and disallowance is just 16 days. Allowing for admin and postage it seems inconcievable that client was allowed more than a few days to respond to the alleged info request.

Is this allowed? I've gone though the TC regs and cannot found anything similiar to 'defective claim' provisions in other benefits, or any instructions about how information is to be requested and the time limits allowed for providing it.

Am I missing something or is the TC system worse than I already believe (which I would liken to a fresh cow pat draped over a barbed wire fence...)?

Thanks,

If evidence is required in all cases this must be at least 30 days notice ss14,15,16,17,18,19 and 22 TCA 2002; regs 30-33 TC ( CN) Regs.
Hope this helps

Thanks very much Antonina. The bit I need is s.14(2) and reg 32.

I feel embarrassed not to have found this myself...

No problem happy to help. It is friday so I know my brain is already mashed up