HB is not payable purely based on liability - it requires the clmt to have moved in, or be deemed to have moved in under HB regs.
The rules are quite clear.
1) Single home: if the clmt moves in late (i.e. after liablity commences), HB is only payable for the period prioer to miving in if the criteria in HBR 7(8) is met.
2) Two homes: if the clmt moves into the second home late (i.e. after liability commences), HB is only payable if the criterion in HBR 7(6)(e) & HBR 7(8)(c)(i) are met.
Your post suggests your management team is well aware of those rules. If your cases do not fall within those rules (and it appears they don't), and your management is knowingly providing information to obtain benefit to which there is no entitlement, that is, in my opinion, out and out fraud. The person(s) responsible should be ashamed of themselves. In such circumstances, if I was at the LA concerned, I wouldn't hesitate to take action against them if it came to light. And, eventually, it will.
With regard to your personal position within your employment, you should probably seek legal advice. If it were me, I would refuse to undertake such instructions to avoid any possiblity of being party to what may be, potentially, criminal actions. In case you think this is just easy chat from the safety of a PC & keyboard, it isn't. I have worked at three LAs where my contract has been terminated because I refused to toe the LA line when they were quite deliberately ignoring the law - often to the detriment of the clmt.
As an aside, it is precisely this kind of conduct that makes it so much more difficult for landlords who attempt to conduct their business with integrity. It encourages LAs to be ever more cautious and circumspect. Sadly, based on substantial actual experience, L/Ls being "ecomomical with the truth" is not unique. So, it is hardly surprising when LAs increasingly ask for so many "i"'s to be dotted and "t"s to be crossed. Rightly or wrongly.
Well, that's my considered view..... . Guess I'd better run for a flak jacket now....
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