Yes, it's all about the hours. If the partner is caring for the claimant, then, in theory, they are able to work for 24 hours or more, without the partner being automatically excluded from IS/IRESA. However, all income will be taken into consideration.
I can fully understand an ESA decision maker awarding benefit on the basis of the first paragraph from the photocopied page of a handbook that a client has sent in. They've got to take whatever guidance they can get.
I'm not quite sure I understand why the couple are getting maximum WTC and CTC (unless Mr has only started work recently).
Playing devil's advocate, though, I wonder why the client submitted 'evidence' to support her claim for a revision of the original decison, and then queried the successful revision 'on numerous occasions'. Did the client contact the Local Authority and query her entitlement to full HB and CTB, also?
Anyhoo, based on the information provided here, the DWP have made a massive error.....
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