Can you provide more info to help with a response?
When was the first claim made?
When was the second claim made (if such a claim was made)?
When was backdating claim made (and the date b'dating was asked from / to)?
What, if any, letters/notifications did the LA send to the clmt about the first claim? For example, did the LA send a letter saying a decision had been made on the "first" claim, but due to insufficient evidence, no award had been made? Were appeal rights given?
If notifications were sent, when?
If no "second" claim was made, what date did the LA award benefit from?
All of the above matters, because it is *possible* that backdating need not be considered - it may be that a decision still needs to be made on the "first" claim.
Regards
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