You could perhaps point the authority in question to the HB/CTB overpayments guidance manual.
Delays in processing new claims 4.70 A delay in processing a claim at a new address, and the resulting payment due to the claimant, does not constitute arrears in the sense that an LA can use all of this money to reduce any overpayment that the claimant may have.
4.71 Although recovery can be made from the ‘bulk payment’ that is due, any recovery is subject to the ‘maximum deductions’ rules, ie you cannot use the whole of the ‘bulk payment’ to reduce the overpayment, you must only take a maximum of £8.40/£11.20 for each week of the payment due.
Example
Miss Y has an overpayment of £300 from a previous claim, which the LA has been unsuccessful at recovering.
She reapplies for HB at a new address on 3rd September 2004.
The LA fails to process this claim until 7th October 2004 when they decide she is entitled to £40.00 per week.
She is due to be paid for 6th September to 10th October, ie five weeks @ £40.00 per week = £200.00
As the original overpayment was not fraudulent, recovery will be at the standard rate of £8.40. The LA can deduct five weeks at £8.40 from the first payment of £200.00 due to Miss Y, to reduce her overpayment accordingly.
|