I have a client who received IB.50 and is unable to physically complete because of her medical conditions. She has asked JC+ for a home visit which was refused, though she has had previous visits.
Is there a regulation which says JC+ do not have to assist OR is there a telephony service similar to new claims on 080000556688 to complete IB.50


Ivan

You could always ask if they would be willing to dispense with it? It isn't compulsory, we have a client who had a PCA last week without one (mind you, Medical Services had messed him around and only offered him an appointment at very short notice when we faxed them on 2 January). It's unusual, but by no means unknown.

What there is is the Disability Discrimination Act which requires JCP, as providers of a service, to make reasonable adaptations to meet the needs of disabled people. Try threatening them with a claim in the County Court if they won't budge - the threat will probably be enough.

Richard Atkinson

....and going back to Ariadne's point, this is what DMG says:
13650 A person can be required to
1. attend and submit to a medical examination for the OOT and PCA (see DMG
13670) and
2. provide certain information asked for by the Secretary of State including the
return of the questionnaire for the PCA (see DMG 13700).
If they fail without good cause to do either they are treated as capable of work1.
1 SS (IW) (Gen) Regs, reg 7; reg 8

Good cause surely applies if they can't complete the IB50. Jobcentreplus, putting the F back into common sense.

Just to add to Richard's post, since December 2006, all public sector bodies have to adhere to the Disability Equality Duty (DED), which amongst other things requires bodies such as DWP to have due regard to taking steps to meet disabled people’s needs, even if this requires more favourable treatment when carrying out their functions. So regardless of the legislation in place for IB, they have to consider suitable alternatives under the DED where appropriate and necessary.

For more on the DED, see Do the Duty website