welfare rights adviser, sefton metropolitan borough council, liverpool. Member since 22nd Jan 2004
TAS 1 Tue 19-May-09 02:02 PM
Just had a weird moment. I rang TTS to see if client had returned TAS 1. Told no and reminder sent out. Then told that because I was rep' then could do it over the phone. I already knew that | had tthe power to complete the form myself but did not know that the whole thing could be done by phone with no need to complete the form at all. Makes loads of sense to me.