Hi Liz
When you say the DWP do you mean CA unit, DLA unit or JC+
Assuming appeal was successful in Nov' 08 and high/middle rate care was awarded.
CA sould have been re-instated following successful DLA appeal - The DLA unit would not have informed CA of the decision, a review claim for CA or new claim (treated as a review and not a new claim or backdated claim) with copy of the tribunal decision, should have been made, this would review the decision ending CA entitlement as that decision was made in error following DLA renewal decision removing high rate care (corrected by DLA tribunal hearing).
I cannot see why there is a problem from CA end - unless your client made a new claim and did not mention tribunal decision - a letter explaining situation (new claim should have been treated as review of previous decision) should sort this out. Request that they treat the letter as a letter of complaint and matter of urgency, due to their error client lost out on due entitlement.
Good luck
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