Hi, can anyone help?

I have a client that is currently receiving IS and getting mortgage interest payments. Social services have granted him a DFG for adaptations to his home, and have informed him that he will need to move out while this is taking place. Is he able to claim housing benefit for the temporary accommodation? We have been told that this may be a no, going on section 3.23 of the “Guide to housing and council tax benefit”, but I do not have access to this. Thanks for any help.

3.23 does indeed say that, and the housing benefit Guidance also says the following:
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"Claimant leaves normal home while essential repairs are done.

3.390 HB can be paid to a claimant who has had to leave their normal home while essential repair work is done. An essential repair may be, for example, structural work or re-roofing. If the claimant is liable to make mortgage interest payments or rent for either the temporary home or the normal home, treat the claimant as occupying the home they are liable to make payments on.

3.391 If you consider the claimant does not have to move out, treat the home being repaired as the normal home.

HB Reg 7

3.392 If there is a liability to make payments for both the temporary and normal home

treat the claimant as occupying their normal home, and
do not pay HB for the temporary accommodation