I do not have much to do with CSA cases but I have had an enquiry from a client and would be grateful for any help.
Client has one child who lives with his ex-wife she was 18 on the 12-05-08 and has the client learnt in December 2007 left college and began to work although CSA payments did not stop. It seems that the ex-wife of my client has continued to claim CHB.
I contacted the CSA for client at the end of April and it was inferred that the CSA would look into it as my client had potentially overpaid CSA of approx £1000.00 and that he would not be asked for any money until this was resolved as they may owe him money back. The CSA has now ended the claim and sent him a revised payment demand for May, which was less the two or so weeks until the end of the claim anyway when the child for the purposes of CSA stopped being a qualifying child.
The client has appealed against the decision to end the claim only from the date of the phonecall.
Does the client need to do anything else? Does the client need to make the payment due? What should the CSA do to find out the actual end date of the claim? Any other ideas or suggestions?
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