Bad one.
Although a CCG can be recoverable if there is failure to disclose/misrepresentation, I am surprised they would pursue that in this case.
I would suggest making a complaint to the IRS asking them to take into account the circumstances of the failure to disclose (was she asked about loans?), and the reasonableness of pursuing recovery when she is having to pay the loan back anyway. The complaint would in effect lead to a review of the decision by a separate inspector, who may see sense.
Otherwise, I would expect that judicial review may not help her, as the decision may be harsh, but legal.
The guidance about overpayments is not very helpful to her, sadly:-
http://www.dwp.gov.uk/advisers/socialfundguide/sfguide/part7.pdf
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