Help! we have a tenant who renewed her hb claim in March 2004 and was awarded full entitilement of £395 pw. She received a notification letter to this effect. Payments of housing benefit made however suggest that the rent has been restricted to £214 pw. HB originally denied sending out a notification letter confirming the award, they changed their story when confronted with a copy, at which point they said the rent had been restricted, they have not sent out any written notification to date. We are currently considering applying for DHP in the interim, what other options do we have regarding the shortfall from the assessment we were notified off. Would we be better-off applying for the DHP after we have received written confirmation of the rent restriction?
Before anyone suggestd that the rents are high, this is a temporary accomodation property.
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