We often find that people lose all or most entitlement to DLA at the renewal stage, it is currently unclear why this is. When we enquire about this directly to senior management, we are told one of two things; -
1 That each case is decided based on its own merits 2 That the new system of accreditation will encourage DM's to be a little more thorough in their decision making.
The unnoficial version is that DM's do not have enough time to assess the new applications they receive daily, let alone appeals, reconsiderations and renewals and give them the time they deserve.
Should a deaf/hard of hearing (hoh) or blind person be refused an appeal because they are out of time, there are some very convincing arguements that can be used in their favour, to have their appeal considered out of time.
RNID's casework service would be interested to hear of any instances were this has happened to a deaf/hoh person, they can be contacted on caseworkteam@rnid.org.uk
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