All LA's now have access to the DWP IS/JSA systems through RATs...
There is a specific screen on RATs that shows all NHB1 claims that have been received, (with date of receipt), and which LA they have been issued... (the date sent to the LA, also confirming the date is was sent to that LA).
You should ask the LA for a printout of that screen, (if the NHB1 was received by the DWP, it will alert the LA that a claim has been made... or whether it has been sent to the 'wrong LA' as often happens in cases where the post code covers two authority areas).
The fact that the HB section will not supply a copy of that screen (if requested!), will mean that a SSAT will be able to draw 'adverse inference' and decided that a claim had in fact been made,
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