I am no expert at all on DLA/AA regs/case law, but if you are certain no way you can have backdating you could try this:
Complain... Even if the GP is part of a PCT, they would still be acting on behalf of the NHS. You have full right (well your client does), to access the NHS complaints procedure. Actually, the NHS complaints procedure is pretty much discredited, and not very effective at early stages but perseverance usually pays off in the end. (Social care complaints procedures, which are much more robust, will be extended into health, but not - as I understand it - before 2010 in line with current government policy). However, you will need to access and escalate through the NHS complaints policy - to get things to the Parliamentary Ombudsman where you might get redress for your client if it is not forthcoming through the NHS complains procedure.
One word of caution though, 12 weeks is a long time and the NHS and Parliamentary Ombudsman might well ask what your client did to chase the DWP for a decision. You might find the answer to that question will have a significant as to blame and/or the culpability of the GP.
Good luck!
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