Funnily enough Tony one of the theories mooted doing the rounds was that the DWP were losing lots of direction 7 cases because they couldn't produce any paperwork full stop, so this was possibly done out of expediency rather than altruism.
Certainly in the couple of few weeks, i've had two IRS reviews (one was a direction 7), in which the DWP had lost the paperwork, so the SFI's had little to go on and we had to give them the info, got an internal review which appears to have gone from Bristol to Plymouth and then up to Exeter to a former SF DM who has now been re-wotsited as a temp to deal with backlog, who cared enough about our clients plight to give us a ring and we had to give them copies of paperwork (because all said individual had was limited info on computer) so they had something adequate to make a decision on.
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