This is the problem; I can only find rules that deal with HB or Interest Payments separately in respect of PC. I can’t seem to find anything about a homeowner (on minimal income) who moves to council accommodation while in the process of selling their previous home. Obviously, until the property is sold they have no capital or means to pay the mortgage interest payments. It would seem that once they move from the home they are trying to sell, they would not be entitled to Interest payments, but if they don’t move they will be expected to pay full rent on their council property, it’s catch 22.
The DWP seem unable to help me, my last contact to the Derby call centre ended with some guy telling me that he’d asked his supervisor and they told him that there was no provision for extended Mortgage Interest Payments for someone not living in the home and also in receipt of HB on another. I was pleased that they at least knew where to look for such an answer and asked if they could tell me which Regs they’d used. I’m not making this up….I was then told that I wouldn’t be able to look at these Regs as they were only available to the DWP, I couldn’t believe it. I explained that they were available in my office and on the net, he told me “not these ones”. I said if it was in the Decision Maker’s Guidelines I could look this up as well, if that’s what he was talking about, he said it was from a manual that only the DWP have. I barked at this guy to go back and get the specifics and told him not to be so ridiculous. I know we all suspect they make it up as they go along, but really……. He came back and gave me this twaddle about some state pension regs, nothing to do with it. I suspect the ‘supervisor’ was never there, or if they were, they were having a bad day and just pulled something out of thin air.
If anyone knows if a person can get extended interest payments while on PC but not living in the home they are being paid on, then please help me. Don’t make me call the DWP again, they scare me.
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