Hi Saffron,
I'm the author (well updater) of the CPAG Child Support Handbook (which obviously I recommend that you get hold of!) But a few pointers off the top of my head might be useful.
First of all, your client's ex partner's application is probably being calculated under the 'new' child support rules which came in from March 2003, but not necessarily... as there is still a backlog of 'old' rules claims to be dealt with! But I'm assuming that it probably is a new rules claim, and the rest of my info follows from that.
1) unfortunately even where there is joint residence, one parent has to be the non-resident parent (NRP), and one the parent with care (PWC). It would not be much use your client applying for child support, because the rules are that the NRP is the person providing care to a lesser extent (fewer months of the year in this case), or if care is shared equally, the parent who does not get child benefit.
2)there doesn't sound as though there is any scope to challenge the decision in itself, ie your client's liability for child support seems clear. However, there may be scope to challenge the amount of child support she has to pay, and/or as Phil suggests, request a variation. I'm puzzled by your saying that the decision notice stages SSP is ignored - it isn't! It is treated as part of earnings, as is SMP, and counts as income (under the old rules or new rules). So I'm afraid your client's SMP would be treated as part of her income.
3) Re client claiming CB and CTC whilst child is with her, technically possible I suppose if the 4-5 months is continuous. However I just think this would be a nightmare in practice - think of the delays in switching over each time. CTC would be bound to get overpaid to one parent, underpaid to the other and vice versa, and then your client could get in an even worse mess. Similarly the CSA would never be able to cope with a situation where PWC and NRP status kept swapping over!
4)Costs incurred to collect the child - the CSA will not consider these separately unless your client asks for a variation, as Phil suggests. However, you need to be careful. Your client's child support should already be reduced to reflect the shared care arrangement - and costs of contact cannot be deducted by a variation if they are incurred as part of a night of shared care that is already accounted for in the maintenance calculation. So you need to check the maintenance calculation first, ensure that shared care is properly accounted for, and if not, appeal. Only if the costs of contact are not part of the shared care within the maintenance calculation can they be included in a variation. A reduction for shared care as part of the calculation can be a maximum of half the maintenance otherwise payable - this applies if the NRP has the child for 175 nights or more. Since your client does not have the child for this many nights, I think in fact a smaller reduction should apply (this actually depends on whether it is 4 or 5 months, but for eg if 5 months I'd expect a reduction of 3/7). Basically, at the moment, if the calculation is done correctly, your client's shared care should already be taken into account and I am not sure that a variation for contact costs would be successful. However, not harm in asking, especially as your client's costs are particularly high, and if the 4/5 months are not continuous, and involve several visits, must be even higher.
5)CSA are really slow about everything! But in theory there is a periodic case check every 2 years on average (can be more or less often, or could be requested by the PWC). It would depend whether the overtime was regular and affected her average earnings - see the book for more info on how these are calculated. But yes, if average earnings increase, your client could immediately be liable to pay more, and once a check was done could be in arrears. Irregular overtime done now and again, on the other hand, may not increase average earnings if it is not part of the client's normal pattern of work.
Hope this helps! Rachel
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