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Depending on the case, below is a section of one of our standard evidence request letters which we've been using from time to time over the years. We lifted it from somewhere else but I can't remember where.
"...provide us with any memos, minutes, guidance or other documents considered by the decision maker in connection our client’s claim... This would include any documents from: Adjudication and Constitutional Issues; Division/Policy Liaison and Procedures Group and Monitoring and Advice Group. Please also include any records of any telephone, face-to-face or written advice sought from Medical Services. This list is not intended to be exhaustive..."
I've had a response from Date Protection Team saying it's been referred to them from DBC because I've requested "info which wouldn't normally be provided as part of the appeal process".
They've refused to provide me with the docs but will send them directly to the client even though I've told them she has mental health problems. They've said amongst other things in their two lengthy letters "..the authority from the data subject must be separate and specific to the request rather then an authority to act on the person's behalf...DWP as 'data controllers' of social security information are obliged to ensure that the consent obtained is both specific and informed.....the Dept follows the policy and procedure of sending the personal information to the customer and not to the solicitor in order for the customer to make their own decision on what information to pass to the solicitor
Another of my head scratching "whats all this about then" moments
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