Tony Bowman
Welfare Rights Advisor, Reading Community Welfare Rights Unit
Member since 25th Nov 2004
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RE: HB suspended, client to be made homeless, now what?
Tue 24-Jul-07 01:24 PM |
I agree with Andy. JR or complaint is probably the only way.
I don't understand why you say eviction can't be prevented if the suspension is lifted...?
Benefit should probably not be suspended that long because suspension denies the claimant his statutory right of appeal. Push for the authority to make a decision, one way or another, so your client can appeal.
A complaint would encompass all of the issues around the suspension, such as the inordinate length of suspension, multiple suspensions, etc.; and also the decision of the housing section to initiate eviction proceedings whilst there is a benefit issue outstanding. Guidance to LA's certainly says that council tax proceedings shouldn't begin whilst benefit issues are outstanding, but I'm not sure about rent (the former ODPM website (now communities.gov) had guidance for social landlords, but I can't find it anymore.
Under the circumstances, I would be inclined to suggest that 7 days is a reasonable time for a reply to a complaint, and would follow up immediately. This gets your client to the ombudsman at the earliest opportunity.
You might also consider referring the client to a suitable debt or housing caseworker who might be able to argue for an adjournment on the posession proceedings.
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